【美国】综合护理人员支持平台Cariloop获得2000万美元C轮融资，以加速发展并扩展护理人员支持解决方案
领先的综合护理人员支持平台Cariloop宣布成功完成 C 轮融资，共筹集 2,000 万美元。这一具有里程碑意义的融资由ABS Capital领投，现有投资者Noro-Moseley Partners、KCRise Fund、Revolution's Rise of the Rest Seed Fund 和Patterson Thoma Family Office 参投。
"Cariloop联合创始人兼首席执行官Michael Walsh表示："近75%的员工都在兼顾工作与照顾他人的角色，这为企业为员工中最大的一个群体提供关键支持提供了重要机会。"我们提供的服务为企业提供了一种支持其在职护理人员并促进员工福利、生产率和保留率的方式。这笔投资将加快我们向更多雇主提供创新解决方案的步伐，并最终使我们的平台成为数百万最需要帮助的在职护理人员的基本福利。
Cariloop 的收入在过去三年中增长了近 300%，并因此跻身Inc. 5000和德勤高科技高成长500强。公司目前为宝洁、毕马威、CAE、美国癌症协会、Arthur J. Gallagher、ASPCA 和 Insperity 等组织提供服务，净收入保持率接近 120%，NPS 得分超过 80 分。
Cariloop 的 C 轮投资将主要推动公司扩大与雇主和护理人员的市场接触，并对其数字和管家级产品进行一系列重要投资。此外，本轮融资还将推动现有会员更深入地参与，并支持护理人员及其家人的迫切需求。
"ABS Capital 合伙人Jennifer Krusius说："Cariloop 在全国范围内已经取得了显著的客户吸引力和增长，这说明了该解决方案的有效性--它为努力提高工作效率和家庭护理的员工提供了一流的支持。"这是一个成功的组合，我们很高兴能与这家公司合作，为如何提供护理支持设立新的标准，让更多员工在工作中取得成功。
作为 C 轮融资的一部分，Krusius 将加入 Cariloop 董事会，ABS Capital 合伙人 Cal Wheaton 将作为董事会观察员加入。Cariloop 的联合创始人 Steven Theesfeld 和 Patterson Thoma Family Office 的首席投资官 Colin Patrick 将退出董事会。
关于 Cariloop
Cariloop通过将家庭与雇主赞助的数字化护理人员支持平台连接起来，帮助家庭管理亲人的护理需求。经验丰富的护理教练提供个性化指导和专业支持，而 Cariloop 的数字平台则提供寻找、预订和支付护理、获取信息以及使用护理所必需的工具等方面的资源。该综合解决方案旨在减轻员工的压力和职业倦怠，从而提高工作效率，减少雇主的缺勤率。
关于 ABS Capital
ABS Capital 为 B2B 软件和技术服务企业提供成长型股权资本，这些企业拥有强大的技术和数据基础，希望与合适的合作伙伴一起扩大规模。30 多年来，ABS Capital 一直专注于成长期企业的发展。在此期间，ABS Capital 已通过八只基金向约 130 家公司投资了超过 25 亿美元。ABS Capital 将投资、运营、基础设施、技术和业务发展技能与数据驱动的业务战略、市场研究和分析相结合，与优秀的管理团队密切合作，扩大成长型企业的成功。ABS Capital：将新兴成长型企业打造成行业领导者。
提高工作效率
2024年04月10日
提高工作效率
【HR术语】什么是职位定价？（What is job pricing?）
什么是职位定价？
职位定价是指如何为组织内的特定职位确定合适的薪酬。
它包括分析内部和外部的各种因素，以制定一个有竞争力的、公平的薪酬标准，使其与工作职责、要求和市场价值相匹配。它是薪酬战略的重要组成部分。
职位定价的重要性是什么？
制定有竞争力的薪酬方案对于吸引优秀人才加入组织和留住有价值的员工至关重要。如果薪酬低于市场水平，就会导致高离职率，并给招聘有技能的候选人造成困难。
根据员工的工作职责、技能和经验给予合理的薪酬，意味着他们更有可能在工作中感到满意。
这可以激励他们全力以赴，提高工作效率，因为他们会觉得自己的努力得到了认可和回报。
但是，如果工作定价错误，就会造成充满怨恨的工作环境。
影响职位定价的因素有哪些？
工作职责： 一份工作的复杂程度和职责会影响其薪酬水平。责任越大、决策权越大、战略重要性越大的工作通常报酬越高。
技能和经验： 工作所需的技能和专业知识水平也有影响。需要专业技能或丰富经验的工作往往薪酬较高。
行业和地点： 高需求行业或生活成本较高的地区可能会提供更高的薪酬来吸引和留住人才。
内部公平： 职位定价还应考虑确保组织内部薪酬公平的需要。这可以确保具有相似工作角色和职责的人员获得相似的薪酬。
薪酬基准： 这包括使用外部市场数据，如薪酬调查和行业基准，以确定市场上类似工作职位的通用薪酬标准。
职位定价步骤
但具体如何确定职位价格呢？首先，主要是进行全面分析，确定合适的薪酬（使用薪酬分析模板对此很有帮助）。
您可以将职位定价过程分为以下几个步骤：
工作分析： 进行工作分析，了解工作的具体职责和要求。这包括收集有关工作职责、资格和经验水平的数据。
市场调研： 利用薪酬调查和行业报告，了解市场上类似职位的薪酬标准。
内部评估： 通过与组织内的其他职位进行比较，评估该职位的内部价值。这样可以确保薪酬标准的一致性和公平性。
确定薪酬范围： 根据职位分析、市场调研和内部评估，为该职位确定一个有竞争力的薪酬范围。薪酬范围应考虑最低、中点和最高薪酬。
决定个人薪酬： 一旦确定了薪酬范围，就应根据候选人或员工的资历、经验和表现来决定薪酬范围的渗透率（该范围内的具体薪酬）。
职位定价策略和最佳实践
使用多种数据来源（如行业调查、政府数据和市场研究）来确保您的定价准确、公平，这一点非常重要。
请记住，市场是会变化的，因此职位定价应该是薪酬管理流程中的一个常规部分。养成审查和更新薪酬数据的习惯，以便与市场趋势和组织需求的任何变化保持一致。
请记住，职位定价不仅仅指基本工资。最好还要考虑总薪酬，包括福利、奖金和其他激励措施，这样才能吸引并留住顶尖人才。
当然，这应该与贵公司的目标相一致。在进行职位定价时，应考虑公司的财务健康状况、长期可持续发展和留住人才的目标。
同样重要但容易被忽视的是，在职位定价过程中保持对员工的薪酬透明度。这有助于解决薪酬不平等问题，并建立员工信任。
遵循这些最佳实践，您就能制定出成功的职位定价策略，让员工和企业都能从中受益。
以下为文章原文：
What is job pricing?
Job pricing is how you establish the right compensation or salary for a specific job within an organization.
It involves analyzing various factors, both internal and external, to set a competitive and fair pay rate that matches the job’s responsibilities, requirements, and market value. It’s an essential part of your compensation strategy.
What is the importance of job pricing?
Creating a competitive pay package is crucial for attracting top talent to the organization and retaining valuable employees. If the pay is below market rates, it can lead to a high turnover rate and create difficulties in hiring skilled candidates.
Giving people fair compensation for their job responsibilities, skills, and experience means they’re more likely to feel satisfied at work.
It can motivate them to perform at their best and increase their productivity because they’ll feel that their efforts are recognized and rewarded.
Get the job pricing wrong, though, and it can contribute to a work environment rife with resentment.
What are the factors affecting job pricing?
Job responsibilities: A job’s complexity and responsibilities influence its pay rate. Jobs with greater levels of responsibility, decision-making authority, and strategic importance usually get higher compensation.
Skill and experience: The level of skill and expertise needed for a job has an impact, too. Jobs that require specialized skills or extensive experience tend to come with higher salaries.
Industry and location: High-demand industries or locations with a higher cost of living may offer more pay to attract and retain talent.
Internal equity: Job pricing should also consider the need to ensure equity of pay rates within the organization. It ensures that people with similar job roles and responsibilities receive similar compensation.
Salary benchmarking: This involves using external market data, such as salary surveys and industry benchmarks, to identify common pay rates for similar job positions in the market.
Job pricing steps
But how exactly do you set the job price? To start off with, it mainly involves carrying out a thorough analysis to determine the right salary (it’s helpful to use a compensation analysis template for this).
You can break the job pricing process into the following steps:
Job analysis: Carry out a job analysis to understand the specific responsibilities and requirements of the job. This includes gathering data on job duties, qualifications, and experience levels.
Market research: Use salary surveys and industry reports to understand the pay rates for similar job positions in the market.
Internal evaluation: Evaluate the job’s internal worth by comparing it to other roles within the organization. This ensures that pay rates are consistent and fair.
Establish a compensation range: Based on the job analysis, market research, and internal evaluation, establish a competitive compensation range for the position. The range should consider the minimum, midpoint, and maximum salaries.
Decide on individual salaries: Once you establish the compensation range, you’ll decide on the salary range penetration (the exact salary within that range) based on a candidate’s or employee’s qualifications, experience, and performance.
Job pricing strategies and best practices
It’s important to use multiple data sources, such as industry surveys, government data, and market research, to ensure your pricing is accurate and fair.
Keep in mind that markets do change—so job pricing should be a regular part of your compensation management process. Make a habit of reviewing and updating compensation data to align with market trends and any changes to your organization’s needs.
Remember, job pricing doesn’t just refer to base salaries. It’s also best to consider total compensation, including benefits, bonuses, and other incentives—so you can attract and retain top talent.
Of course, this should be consistent with your organization’s goals. Consider your company’s financial health, long-term sustainability, and retention objectives when carrying out the job pricing process.
What’s equally important, but can be overlooked, is maintaining pay transparency with your people about the job pricing process. It can help with tackling pay inequality and builds employee trust.
By following these best practices, you’ll be setting yourself up with a successful job pricing strategy—one that benefits both your employees and the organization.
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2024年03月13日
提高工作效率
【HR术语】什么是员工援助计划？（What is an employee assistance program？）
什么是员工援助计划（EAP）？
员工援助计划，简称 EAP，是以工作为基础的计划，旨在发现并帮助团队成员应对可能阻碍他们在工作中发挥最佳水平的个人挑战。
从人际关系问题、心理健康问题到药物滥用问题，员工援助计划都是一个组织致力于营造健康、心理稳定和提高生产力氛围的象征。
员工援助计划范例
EAP 可以根据每个工作场所的独特需求进行调整和定制。它们可以包括一系列服务，例如：
保密咨询。为员工提供一个安全的避风港，让他们可以就个人和工作相关的问题和压力获得指导。
法律指导。为从家庭法到财务问题等各种法律情况提供可靠的建议。
健康计划。通过以健康为中心的举措（如健身房会员资格和营养咨询）提升员工的幸福感。
转介服务。帮助您的团队成员找到有用的外部资源，如康复中心或托儿服务。
财务咨询。允许员工获得财务规划方面的援助，尤其是在人生重大转折时期。
员工援助计划的益处
员工援助计划可为团队成员和组织带来多种益处：
提高士气和工作效率。EAP 可以通过解决对员工的注意力产生负面影响的任何个人问题来提高工作效率。
减少缺勤。有了 EAP，许多导致缺勤的问题都会得到解决，缺勤率也会大幅下降。
增强工作场所的心理健康。EAP 通常会提供心理健康服务，营造一个更健康的工作空间，让员工认识到健康心理的重要性。
减轻工作压力。EAP 提供压力管理资源，有助于营造更轻松的工作环境。
留住员工。通过为个人问题提供支持，企业可以提高团队成员的忠诚度，降低员工流失率。
员工援助计划的缺点
尽管员工援助计划有很多好处，但它也有一些潜在的缺点：
费用。实施和维护 EAP 可能会造成经济负担，尤其是对小型企业而言。
利用率低。团队成员可能会因为缺乏认识、认为有污点或担心保密性而不使用该计划。
有效性。EAP 的成功取决于服务质量。如果服务质量不佳或处理不当，该计划可能不会有效，反而会浪费时间和金钱。
如何实施员工援助计划
推出有效的 EAP 是一个精心策划的过程，涉及多个步骤：
第 1 步：确定需求
首先要对团队成员进行调查或组织焦点小组，以了解他们的需求以及造成他们压力的原因--无论是经济压力、工作与生活的平衡、人际关系问题还是心理健康问题。这有助于您定制 EAP，以应对团队面临的具体挑战。
第 2 步：选择计划
现在是时候选择一个能满足团队需求的 EAP 了。这可以是由人力资源部门管理的内部计划，也可以是由第三方专家提供的外包计划。
第三步：沟通
既然您已经选择了 EAP，下一步就是向您的团队成员介绍它。您可以通过电子邮件、通讯或团队会议等各种沟通渠道，让他们了解该计划的所有细节、服务和好处。营造鼓励使用的环境。其中至关重要的一点是向团队成员保证计划的保密性，减轻他们可能存在的任何潜在恐惧。
第四步：培训
除了沟通，提供培训课程或研讨会向团队成员介绍 EAP 也很重要。他们应该知道如何使用该计划，并了解该计划能为他们做些什么。
第 5 步：监控和调整
实施 EAP 并不是整个过程的最后一步；计划的成功取决于持续的监控和调整。定期收集团队成员的反馈意见，审查计划的使用率和成果。它是否有助于减少压力和缺勤？团队成员是否更满意，工作效率是否更高？根据这些信息，您可以做出或大或小的调整，帮助改进 EAP，确保它始终对每个人有益。
EAP 如何影响公司文化？
EAP 可以对公司文化产生积极影响。除了员工的职业贡献之外，EAP 还能传达企业对员工福祉的真诚关怀。
通过提供管理个人和职业挑战的工具，EAP 营造了一个包容、支持的环境，其结果往往会提高团队的满意度、参与度和忠诚度，从而促进充满活力的公司文化。
营造更快乐、更健康的工作环境
通过全面了解什么是员工援助计划，我们可以利用它的益处创造更健康、更有弹性的工作环境。
员工援助计划提醒我们，我们的团队成员不仅是员工，也是在复杂生活环境中摸爬滚打的真实的人。通过为他们提供支持，我们投资于组织的力量和整体幸福感，并帮助建立强大、持久的公司文化。
以下为文章原文：
What is an employee assistance program (EAP)?
Employee assistance programs, or EAPs for short, are work-based programs designed to identify and assist team members in handling personal challenges that might be holding them back from performing their best at work.
From relationship troubles and mental health issues to grappling with substance abuse, EAPs are a symbol of an organization’s dedication to cultivating an atmosphere of wellness, mental stability, and boosted productivity.
Employee assistance program examples
EAPs can be adapted and tailored to fit every workplace’s unique needs. They can include a range of services such as:
Confidential counseling. Offering a safe haven for your people where they can get guidance for both personal and work-related issues and stresses.
Legal guidance. Providing reliable advice for legal situations, from family law to financial issues.
Wellness programs. Promoting employee happiness through health-centric initiatives such as gym memberships and nutritional counseling.
Referral services. Helping to connect your team members to helpful external resources, like rehabilitation centers or childcare services.
Financial advice. Allowing access to aid for financial planning, particularly during significant life transitions.
Employee assistance program benefits
EAPs provide a wide range of benefits for both team members and the organization:
Boosted morale and productivity. EAPs can elevate productivity by addressing any personal issues that are negatively impacting an employee’s focus.
Reduced absences. With access to EAPs, absenteeism can significantly drop as many issues leading to absence get resolved.
Enhanced mental health in the workplace. EAPs often incorporate mental health services, fostering a healthier workspace that embraces the importance of a healthy mental state.
Less workplace stress. Offering resources for stress management, EAPs can contribute to a more relaxed work environment.
Employee retention. By providing support for personal issues, an organization can increase team member loyalty and reduce turnover.
Disadvantages of employee assistance programs
Despite the fact that EAPs come with multiple benefits, EAPs do come with a few potential downsides:
Expense. Implementing and maintaining EAPs might be a financial burden, especially for smaller businesses.
Under-utilization. Team members might not use the program due to a lack of awareness, perceived stigmas, or confidentiality concerns.
Effectiveness. The success of an EAP depends on the quality of services. If subpar or mishandled, the program might not be effective and can be a waste of both time and money.
How to implement an employee assistance plan
Rolling out an effective EAP is a carefully planned process involving several steps:
Step 1: Identifying needs
Start with conducting surveys or hosting focus groups with team members to understand their needs and what is causing them stress—whether that’s financial stress, work-life balance, relationship troubles, or mental health concerns. This helps you to tailor your EAP to address the specific challenges facing your team.
Step 2: Selecting a program
Now it’s time to choose an EAP that caters to your team’s needs. This could be an in-house program managed by your HR department, or it could be an outsourced program provided by a third-party specialist.
Step 3: Communication
Now that you’ve selected your EAP, the next step is telling your team members about it. You can let them know all of the details about the program, its services, and its benefits through various communication channels like emails, newsletters, or team meetings. Create an environment that encourages its usage. A crucial aspect of this is to assure team members about the confidentiality of the program, alleviating any potential fears they may have.
Step 4: Training
In addition to communication, providing training sessions or workshops to introduce the EAP to your team members is important. They should know how to access the program and understand what it can do for them.
Step 5: Monitoring and adjusting
Implementing the EAP is not the final step of the process; the program’s success depends on continuous monitoring and adjusting. Regularly gather feedback from team members and review the usage rates and outcomes of the program. Is it helping to reduce stress and absenteeism? Are team members more satisfied and productive? Based on this information, you can make small or large adjustments that help to improve the EAP and ensure it remains beneficial for everyone.
How do EAPs impact company culture?
EAPs can positively influence a company’s culture. They communicate the organization’s genuine care about employee wellbeing, beyond their professional contributions.
By offering tools to manage personal and professional challenges, EAPs cultivate an inclusive, supportive environment with the result often leading to increased team satisfaction, engagement, and loyalty—contributing to a vibrant company culture.
Fostering a happier, healthier working environment
Through a comprehensive understanding of what an employee assistance program is, we can harness its benefits to create healthier, more resilient workplaces.
EAPs remind us that our team members are not just employees but real people navigating through complex life situations. By supporting them, we invest in the strength—and the overall happiness—of our organization and help build a strong, lasting company culture.
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